Answered Questions

  • 1
    Answered

    Does the platform support multiple users under the same company account?

    The Alpha version supports only one User per account, which is also the "account owner". In the upcoming platform releases, account owners will have the ability to invite other users to register in the account and assign them with specific roles and permissions to perform certain operations. 

    Users will be not assigned permissions directly, but the will acquire them through their role. At the time being two different roles are foreseen, the "account owner" and the "account member".

  • 1
    Answered

    Why i cannot upload a certification through the account

    At this version, the certification file upload through the account profile is not supported (currently this is a link). The uploading files functionality through the account/profile shall be provided by the March release.

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    Answered

    What document file formats are supported by the Document Management System?

    The document file formats that are supported by the Document Management System are the following:

    *.pdf,*.xls,*.xlsx,*.doc,*.docx,*.csv,*.odt,*.osd,*.vsd,*.vsdx,*.ppt,*.pptx

  • 0
    Answered

    How is eQuad being developed?

    Stefan Dunjic · 0 · Posted

    The eQuad IT platform is developed using the agile software development methodology in which the requirements, solutions and services evolve through collaboration between stakeholders and development teams with continuous and frequent deliveries. This methodology provides the team the opportunity to deliver working platform versions on a regular basis, which meet the desired business needs.

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    Which energy saving technologies are supported by eQuad?

    Stefan Dunjic · 0 · Posted

    We currently support energy saving technologies that use electricity and gas as their carriers/fuel types. This means that the input of savings achieved through measures that don't have a specific energy carrier (for example, replacement of windows) is not supported at the moment. Support for these measures will be added in the Spring update in March.

    A list of specific technologies currently in our database can be found here

    If you think anything is missing or should be labeled differently, please share it with us in the Ideas section of the Community.

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    Answered

    How can I delete files uploaded through the Document Management System?

    Stefan Dunjic · 0 · Posted

    Deletion of uploaded files works in the following way in the current build:

    • Files that are stored through the Document Management System are only deleted when the project linked to the files is deleted.
    • File collections that are created through the Document Management System are only deleted when the project linked to the collection is deleted.
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    Answered

    How secure is my information on eQuad?

    Stefan Dunjic · 0 · Posted

    All the information we collect and store through the eQuad platform is protected and secure. eQuad uses industry standard security protocols such as https so that all communication between the users and the server is encrypted through secured internet channels.

    We will provide full privacy controls to user over the visibility of the data on the platform. The different privacy settings (Public, Private, Visible only to Investors) that appear on the account's dashboard are only for demonstration purposes at the moment.

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    Which currencies are supported by the platform?

    Stefan Dunjic · 0 · Posted

    At the moment the default currency of the platform is the euro (€). All projects are valued in euros and the unit rates are in terms of €/kWh, €/Scm, etc. 

    In the spring update for the Beta launch (March/April), we will introduce support for the British pound and other currencies through an automatic currency converter. 

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    Answered

    What features does eQuad offer in the Alpha phase?

    Stefan Dunjic · 0 · Posted

    We currently support the core Energy Efficiency Project Valuation module, which allows you to input technical details of an energy efficiency project and have it evaluated in terms of cash flows, internal rate of return and net present value. The result of the Project Valuation module is a project report which contains the most important details and financial parameters of a project.

    Additionally, the Document Management System is functional and can be tested, even though all document templates for the eQuad Verification process are not currently uploaded on the platform.

    Other core modules will be available in one of the

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